F.A.Q
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How long will it take to see results?
After your very first use, you will notice your hair is softer, more manageable and imparts more shine. With continued use, the condition of your hair will improve after each application. Becoming stronger, more radiant and growing at a healthy rate.
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Are your ingredients natural?
Yes. All of our formulas are made from 100% natural and organic products.
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Can I also use these products on my skin?
All of our products can safely be used on your skin, scalp and hair. The product we recommend using on your face to hydrate and treat wrinkles is our hydrating oil Neptüne.
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Are all of your products handmade?
Yes. All of our hair treatments are handmade in small batches with love in Bromont, Québec.
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What are the shipping delays?
Orders are packaged and shipped within 48 hours. Standard delivery takes about 3 business days. Due to the global pandemic, shipping delays cannot be guaranteed at this time.
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How much product do I use for one hair treatment?
A little goes a long way. The exact amount of product needed will depend on your hair length and thickness. We recommend starting with a dime size amount in the palm of your hands and adding more product as necessary.
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How do I redeem my free hair consultation?
A telephone consultation is offered to all new clients. You will receive a call 2 weeks after you receive your product to help analyze your hair a guide you in the usage of your hair treatments.
You can also request a free hair consultation by writing us at:
advice@cruecosmetics.com.